Frequently Asked Questions

Finding the right therapist can feel daunting for many people, and we hope to take the mystery out of the process. Our Lumen Therapy FAQs will help answer many of your questions, but please feel free to reach out if you need more information.

We will spend our first session establishing a foundation that will help you answer that question. We want you to feel comfortable in therapy, and developing trust with your therapist allows for the best outcomes in your journey toward healing. We also want to explore your goals for therapy to make sure that we are a good fit to work together.

Our practice focuses primarily on emotionally focused therapy (EFT) for couples, individuals and families. We will use additional approaches according to each client’s unique needs. We help people with a range of life challenges including: relationship conflict, anxiety, depression, life transitions, trauma, teen concerns, LGBTQ+ issues and much more.

We take a lot of care to bring high quality therapy services to our clients that cover a range of fees. Our fees start at $125 per 50 minute session, and the fee is adjusted based on the therapist’s experience and certifications. Additional time for longer sessions is prorated based on the therapist’s fee. All of our therapists have taken a great deal of time and commitment to pursue advanced training to bring you the most current practices in our field. You will be in good hands with anyone on our team.

Our therapy journey begins with an intake questionnaire. You will then be matched with a therapist and will schedule your first session. We are currently offering virtual sessions via Zoom, but we'll eventually offer in-person sessions once safety and comfort levels improve. Read more about what to expect.

Our founding therapists, Dr. Robert Allan and Lukas Schafer, have extensive backgrounds and experience with a variety of issues, from couple and family conflict to anxiety and depression. Reach out to us if you have questions about a specific challenge. If we are not the right fit or if you need a specialist in a specific area, we will point you in the right direction to find help.

Emotionally Focused Therapy is a specialized approach to therapy based on the science of attachment and bonding. Learn more about EFT here

You and your therapist will work together to determine the best schedule according to your needs. Some clients schedule weekly sessions while others visit us once or twice a month.

You and your therapist will determine the length of sessions that will be best suited to your goals. Individual sessions are typically 50 minutes and when more people are involved they can be longer

We will bill you after each session and accept cash, checks, all major credit cards, and most HSA/FSA cards.

Although we do not accept insurance directly, you may be able to utilize your insurance for therapy services with us as an out-of-network provider (please check with your provider first). We are able to accept most HSA/FSA credit and debit cards. We do not accept Medicaid and do not work directly with any insurance providers. We are able to give a detailed receipt so that you can submit a request for direct reimbursement from your provider. Any other forms for insurance must be managed directly between you and your provider.


Professional References

Both Robert and Lukas are remarkably attuned and compassionate therapists. They both have a powerful gift for creating a therapeutic space filled with hope, safety, and comfort, which allows their clients to move forward feeling more fulfilled and connected.

Caitlin Edwards

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