FAQ

Our practice focuses primarily on emotionally focused therapy (EFT) for couples, individuals and families. We will use additional approaches according to each client’s unique needs. We help people with a range of life challenges including: relationship conflict, anxiety, depression, life transitions, trauma, teen concerns, LGBTQ+ issues and much more.

We take a lot of care to bring high quality therapy services to our clients that cover a range of fees. Our fees start at $125 per 50 minute session, and the fee is adjusted based on the therapist’s experience and certifications. Additional time for longer sessions is prorated based on the therapist’s fee. All of our therapists have taken a great deal of time and commitment to pursue advanced training to bring you the most current practices in our field. You will be in good hands with anyone on our team.

Our therapy journey begins with an intake questionnaire. You will then be matched with a therapist and will schedule your first session. We are currently offering virtual sessions via Zoom, but we'll eventually offer in-person sessions once safety and comfort levels improve. Read more about what to expect.

Our founding therapists, Dr. Robert Allan and Lukas Schafer, have extensive backgrounds and experience with a variety of issues, from couple and family conflict to anxiety and depression. Reach out to us if you have questions about a specific challenge. If we are not the right fit or if you need a specialist in a specific area, we will point you in the right direction to find help.

Emotionally Focused Therapy is a specialized approach to therapy based on the science of attachment and bonding. Learn more about EFT here. 

You and your therapist will work together to determine the best schedule according to your needs. Some clients schedule weekly sessions while others visit us once or twice a month.

You and your therapist will determine the length of sessions that will be best suited to your goals. Individual sessions are typically 50 minutes and when more people are involved they can be longer

We will bill you after each session and accept cash, checks, all major credit cards, and most HSA/FSA cards.

Although we do not accept insurance directly, you may be able to utilize your insurance for therapy services with us as an out-of-network provider (please check with your provider first). We are able to accept most HSA/FSA credit and debit cards. We do not accept Medicaid and do not work directly with any insurance providers. We are able to give a detailed receipt so that you can submit a request for direct reimbursement from your provider. Any other forms for insurance must be managed directly between you and your provider.

• You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items or services. 
• Make sure your health care provider gives you a Good Faith Estimate in writing at least one business day before your medical service or item.  You can also ask your health care provider, and any other provider you choose for a Good Faith Estimate before you schedule an item or service.
• If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute your bill. 
• Make sure to save a copy or picture of your Good Faith Estimate. 
• You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services.  This includes related costs like medical tests, prescription drugs, equipment, and hospital fees. 
• Make sure your health care provider gives you a Good Faith Estimate in writing at least one business day before your medical service or item.  You can also ask your health care provider, and any other provider you choose for a Good Faith Estimate before you schedule an item or service.
• If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute your bill. 
• Make sure to save a copy or picture of your Good Faith Estimate. 

• For questions or more information to your right for a Good Faith Estimate, visit www.cms.gov/nosurprises or call 720-504-5169.

• A Good Faith Estimate is for your information only, and is not a binding contract between a client and provider.